To answer customer queries and manage customer expectations through interactions via Calls, Emails, Chats.
To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.
To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.
To manage all daily tasks and duties related to the process with strict compliance to guidelines.
You can also forward the mail to your friends looking for similar jobs.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Inbound process, no target, no telecalling/ Sales.
PLEASE APPLY IF YOU'RE FINE WITH COMPLETE NIGHT SHIFT
EXCELLENT COMMUNICATION IN ENGLISH IS A MUST
*** Candidates' are not charged any kind of registration/Hidden charges***
Direct Placement to the MNC
Higher education possibilities.
Orion Edutech Private Limited
Contact Company:Orion Edutech Private Limited