We have opening for IT FIELD ENGINEER FOR OUR CLIENT
Experience range from 1To 5 Years. Should have the working knowledge on Ticketing Tool Able to Manage the IT Support by Remote Tools and VC knowledge i.e - Zoom, Polycom Able to work in 24x7 ECom and Logistics Environment in rotational shifts and follow roosters , 6 days working. Able to handle day to day troubleshooting of Laptops , Desktops , Printers , Wifi , Barcode Printers , Barcode Scanners. Able to understand and troubleshoot the Laptops and Desktops hardware issues for L1 support. Able to Troubleshoot on Windows 7 , MS Office , Ubuntu / Linux , Open Office , Outlook Configurations. Able to Manage Vendors for support / Repairs / Services / ISP Call logging and coordination. Able to Manage Basic Network Check, Switches , Firewalls , Access Points etc. Should have the knowledge of IP , DNS , DHCP , Domain controller and Directory Services to support on L1 Issues. Able to Share the Ping and Trace details and snapshots with problem errors to central teams of IT. Should understand the Operations and IT Function to support effectively , proactively and fix issues. Good verbal and written communications , email etiquette , process following and hierarchy maintenance. Certifications : Hardware Networking , RedHat , MCITP etc will be value Add and preferred.
Take Ownership, be Proactive , Analyze and Sense Business Impact and Control the site in terms of IT Support and end user satisfaction.
Desired Candidate Profile
Must Have bike
need to travel through out the State
Role:Customer Support Engineer/Technician
Salary: 1,50,000 - 2,25,000 P.A.
Role Category:Technical Support
Employment Type:Full Time, Permanent
UG:Graduation Not Required
Orion Edutech Private Limited
Orion Corporate Alliance Pvt. Ltd." is a part of Orion Edutech Pvt. Ltd., an NSDC partnered & ISO 9001:2015 certified company, whose sole aim is to provide a holistic solution to corporate houses in the realm of developing skill sets, sourcing the right human resources and establishing a strong network with the organizations through flexi-staffing.
We provide end to end recruitment & flexi-staffing support to the companies for various processes and skill sets in IT, ITeS & Non-IT sectors. Our expertise in leadership, mid-level & associate hiring in generic, niche & technical skill sets helps us cater all under one roof.
We are a consortium of dynamic group of professionals; we offer customized training programs
Contact Company:Orion Edutech Private Limited
Address:2nd FLOOR SCHEME-VII M,163/1, V.I.P ROAD, ULTADANGA, , KOLKATA, West Bengal, India